• The Bioflame Lotte Wall Mount Ethanol Fireplace in Black
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The Bio Flame

The Bioflame Lotte Wall Mount Ethanol Fireplace in Black

The Bioflame Lotte Wall Mount Ethanol Fireplace in Black

$1,795.00 USD
$1,795.00 USD
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Description

The Lotte Wall-Mounted Ethanol Fireplace is designed to provide your house with a rich sense of warmth and comfort. Unlike traditional wood or electric fireplaces, your wall-mounted bio-ethanol fireplace can easily be installed in less than 15 minutes without the need for additional connections. The Bioflame Lotte is a ventless, clean-burning modern solution for any home, office, or commercial setting.

All Wall-Mounted Ethanol Fireplaces are produced entirely of 304 grade stainless steel an industry-leading 5-year warranty.

  • 12,000BTU or 3.5Kw/h (heats on average 40m2 or 430ft2)
  • Stainless Steel Construction
  • 8mm Tempered Glass
  • 13” Burner
  • 5 Year Warranty
  • H 19.75” (502mm) W 35.4” (900mm) D 10.0” (255mm)
  • CE Approved & Certified 
  • Third-Party Tested
  • State-of-the-art safety technology that meets our high safety standards.

Click here to download instruction manual

If you don't see what you're looking for, let us know! We can tailor practically any size of Wall-Mounted Ethanol Fireplace in a variety of finishes to meet your specific needs and desires.

Shipping

Shipping is complimentary within the continental US. For shipping to Hawaii or Alaska, please reach out to us and we will confirm shipping costs. 

Order Confirmation:

As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and preauthorized your credit card for the purchase.

As soon as we receive your order, we automatically check to confirm that your items are in stock and available for immediate shipment. If your item is on back-order or unavailable, we will void the pre-authorization and reach out to you via email to see if alternate arrangements can be made.

If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and get to work preparing your order for shipment.

Order Shipment:

If your order is in stock and we successfully process the charges to your credit card, your order will ship within 5 business days from the date of your order.

We will email your shipping confirmation within 24 hours of your order leaving the warehouse.

If you do not receive shipping confirmation from us within 4 business days of your order, feel free to follow up with us at sales@hellohaven.co.

International Orders:

Please note that we do not ship outside of the United States.

Damages:

We want to make sure you have the best possible experience from choosing your items to unboxing and enjoying them.

If you notice any damage to the packaging and/or your item(s) when they arrive, please take photos and email them to sales@hellohaven.co within 24 hours of receiving. If there is damage to packaging but your items are unaffected, please know we will follow up with our shipping partners regardless. If there is any damage to your items, we will reply to your email to initiate the return process.

Return Policy

You are entitled to return your new, unused order in it's original packaging within 30 calendar days of receiving your order for any reason. There is no restocking fee, but you will be responsible for return shipping fees.

The deadline for returning an order is 30 calendar days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of return, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by email at sales@hellohaven.co.

We will reimburse you no later than 30 calendar days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

If your order arrives damaged, please reach out to use immediately with photos and we will make it right.