Track Your Order

Track Your Order

We want to keep you updated every step of the way! Here's how you can track your order:

Order Status Page Check your order progress anytime by visiting your order status page. You can find the link in your order confirmation email or SMS, or log into your account to view all your orders.

Get Real-Time Updates with Shop For the best tracking experience, download the free Shop app on your mobile device. You'll get:

• Real-time status updates
• Delivery notifications
• Live map tracking of your package
• Automatic tracking for all your Shopify orders

Email & SMS Updates We'll send you shipping updates via email or SMS (based on the contact info you provided at checkout) whenever your order status changes.

Click here to review our shipping policy

Click here to review our return policy

Need Help? If you have questions about your order or need assistance with tracking, please contact our customer support team at 800-455-1948 or sales@hellohaven.co. Have your order number ready - you can find it in your confirmation email or SMS.